Looking for a CRM solution with IVR/PABX solution for your helpdesk / contact center?
Bitrix contact center solution start from USD5,000 for up to 20 agents. This includes CRM software and PABX. What you get:
- A CRM solution complete with contact, company, task/ticketing, escalation, notification and reporting functionality that ensure all your customer information are stored safely and you have full historical tracking of all communications with customer.
- A PABX system that ensures all calls made to your helpline phone numbers are logged and registered into CRM system. Any outbound communication with your customers are also tracked via this system.
Our solution will re-use your existing local number (SIP Trunk). We can help you to get new numbers with local telecommunication provider too.