How to use multiple mail server when using Office365 and GSuite

If your organization is subscribed to Office365 or GSuite, your domain will most likely be directed to Office365 or GSuite server to manage your office email. Technically, your domain MX records are directed to Office or GSuite. If your Office365 subscription is limited or you wish to use other mail servers to manage email without have to pay for Office365 or Gsuite per user license, then the guide below will help you to save some money.

A cpanel hosting service at GoDaddy cost about USD100 per year and provide unlimited emails. If you are hosting corporate website, most likely you may already have cpanel hosting and can re-use the mail server provided as part of the hosting.

To setup secondary mail server:

  • You must choose a subdomain to host your secondary email. If your corporate email address is @mycompany.com, you will need to introduce a subdomain like @global.mycompany.com or @sg.mycompany.com.
  • Once you have decided on your subdomain, create the sub domain record in cpanel
  • Go to your domain management site
    1. create A record Name=webmail, content=ip address of your cpanel server
    2. create MX record Name=sg (or your chosen subdomain) pointing to your mail server. e.g webmail.mycompany.com
  • You can now go to cpanel to create new email for your employees without incurring any cost. The new employee email will need to be under subdomain e.g @global.mycompany.com. This will also allow administrator to manage mail server accordingly.

Automate your sales process using Bitrix24

If you are selling products online, consider implementing Bitrix sales automation by doing the following:

  1. Let your customer order your product online by putting a QR code sticker in your product.
  2. On scanning, customer will be navigated to the product information page and ordering page. These pages are hosted in Bitrix using sites and online store, so you can setup and configure these pages easily.
  3. Customer will select product, quantity & delivery slot as configured by you.
  4. Customer will either make online payment or get an invoice to pay via electronic transfer.
  5. Once payment is made, Bitrix will route order to fulfillment team
  6. If your fulfillment team is external parties, they can access Bitrix using the extranet capability and help you manage fulfillment. Integration to their system is also possible with Bitrix REST integration.
  7. Once fulfillment has completed delivery and updated Bitrix, the order is closed. Customer will be requested to provide feedback via email.

Benefits:

  • Reduce paperwork
  • Reduce your time on WhatsApp, WeChat, Line messaging to take order and then tracking orders in excel
  • Increase cross sale when customer self order in your product ordering page
  • Allow external fulfillment team to complete your end-to-end order process with minimal coordination
  • Ability to scale up and take in more orders

How to register a company in Malaysia with SSM

Updated Jan 2020

  1. Sign up for an account in https://ezbiz.ssm.com.my/
    • You shall do this at home, else PCs are provided in SSM office for your to do this.
    • Once you sign-up, you will not be able to login until it has been activated
    • To activate, proceed to step 2
  2. Go to nearest SSM office to activate your account that you sign-up in Step 1.
    • They will activate account based on your IC number registered in system.
    • If you are visiting SSM KL Sentral, head directly to level 17 (no registration at lobby is required)
    • Head towards the queue counter and ask for a queue number to activate your registered ezBiz account.
    • The person will give you a form to fill up 3 company name. This is for service counter to do company name search to see if your selected company name is available to be registered.
    • Wait for your queue number to be called and go to the counter number display on queue screen.
    • Hand-over the form and the service counter person will activate your account based on your IC and do company search. The person will let you know if the propose company name is available.
    • You only need your IC to perform this registration
  3. Go to your activated account at https://ezbiz.ssm.com.my/ and register your new business.
    • Once login, goto My Business Services menu
    • Click on New Business
    • Fill up all the information and make your payment
  4. If you business registration is successful, you will be notified via email

Charges:

  • Sole proprietorship using personal name as stated on the identity card: RM30.00
  • Sole proprietorship or partnership using trade name: RM60.00
  • Registration of branches: RM5.00 for each branch
  • Business Information Print-out: RM10.00

Notes:

  • You do NOT need to fill up “Borang PNA 42” or “Borang A” anymore. It’s all electronic form now in ezBiz
  • You should check company name at https://www.ssm-einfo.my/ to ensure the name is available to use. You need to register an account before you can do a search. Company name search is FREE. Do note that the SSM einfo and SSM ezBiz website are 2 different portal and you need to register both separately.
Use SSM eInfo site to check if your company name can be registered by doing a search in the business directory. If no search result returned for your company name, you can then register the company name in ezBiz.
SSM ezBiz portal to register your new business
SSM Office at KL Sentral
You may want to search for Gloria Jeans KL Sentral if you are walking and looking for direction.

Using Bitrix24 to manage your prospects instead of Ms Excel or Google Sheet

Are you running Facebook ads and your prospect are leaving their contact information and then it goes into MS Excel / Google sheet?

Do you check excel sheet everyday and then assign out the prospect data to your managers or staff to follow up?

Do you have problem tracking which prospect has been contacted, which need to be follow up and whom are converting to actual paying customer?

Solution

Bitrix24 allows you to capture prospect info and then assign it automatically to your managers to follow up. Whether you are running Facebook Ads or Google Ads, once your prospect click on an advertisement (sponsored ads), prospect will be routed to a page with your product and services advertised. When prospect leave their contact details, that information will be routed to your managers instantly and they will get a notification in email, mobile apps or even a SMS (based on configuration).

If you have business in 5 countries, those prospect can be routed to the branch manager in each country automatically. As a business owner or operation manager, you can monitor and track the prospect conversion to customer in a single dashboard.